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CIS-ITSM Certification Cost, CIS-ITSM Latest Material

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ServiceNow CIS-ITSM certification exam is suitable for IT professionals who have experience working with ServiceNow ITSM products and are looking to advance their careers. CIS-ITSM exam tests candidates on their ability to configure and manage ServiceNow ITSM applications, including Incident Management, Problem Management, Change Management, and Service Catalog.

The CIS-ITSM certification exam consists of 60 multiple-choice questions and has a duration of 90 minutes. CIS-ITSM Exam covers various topics related to IT service management, including incident management, problem management, change management, service request management, and service level management. CIS-ITSM exam also covers topics related to ServiceNow ITSM, such as configuration management, reporting, and integrations.

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q129-Q134):

NEW QUESTION # 129
Workshops intend to understand the current processes at the organization in order to reflect them in ServiceNow ITSM.

A. False
B. True

Answer: A

Explanation:
Explanation
Workshops don't intend to recreate what the customer has in place today in a new system, but rather it aims to align the customer's processes with ServiceNow best practices.

NEW QUESTION # 130
Released in Quebec, what tool enables the creation of templates for Catalog Items?

A. Catalog Wizard
B. Template Builder
C. Catalog Builder
D. Template Management
E. Catalog Template Library

Answer: C

NEW QUESTION # 131
Which table stores CI Relationship data?

A. cmdb_ci_relation
B. cmdb_rel_ci
C. cmdb_ci_rel
D. cmdb_relation_ci

Answer: B

NEW QUESTION # 132
How many columns can a formatter contain in a variable set?

A. 0
B. There is no upper limit to the number of columns a formatter can have.
C. 1
D. 2

Answer: D

NEW QUESTION # 133
Recently a Salesforce org's integration failed because it exceeded the number of allowed API calls in a 24-hour period. The integration handles a near real-time, complex insertion of data into Salesforce.
The flow of data is as follows:
* The integration looks up Contact records with a given email address and, if found, the integration adds a Task to the first matching Contact it finds.
* If a match is not found, the integration looks up Lead records with a given email address and, if found, the integration adds a Task to the first matching Lead it finds.
* If a match is not found, the integration will create a Lead and a Task for that newly created Lead.
What is one way in which the integration can stay near real-time, but not exceed the number of allowed API calls in a 24-hour period?

A. Create several Apex InboundEmailHandlers to accept calls from the third-party system, thus bypassing the API limits.
B. Write a custom Apex web service that, given an email address, does all of the logic the integration code was doing.
C. Create an Inbound Message that, using Flow, can do all of the logic the integration code was doing.
D. Use the REST API as well as the SOAP API to effectively double the API calls allowed in a 24-hour period.

Answer: A

Explanation:
Explanation/Reference:

NEW QUESTION # 134
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