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EFLEXervices Philippines

We’re Hiring: SEO Customer Support Specialist!

Are you passionate about SEO and customer support? We’re looking for a dedicated SEO Customer Support Specialist to join our team and provide exceptional support while helping our clients optimize their online presence.

If you have a knack for solving problems and a deep understanding of SEO, this is your chance to make an impact!

Requirements and Qualifications:

At least 2 years experience as a customer sales representative or technical support representative in the BPO industry
Experience or knowledge in SEO
Experience with Front and Dialpad or similar tools is highly preferred
Excellent ability to communicate, extremely detail-oriented
Good oral and written communication is vital – the individual must be able to speak clearly and persuasively in positive or negative situations
Ability to convey technical information to non-technical users.
Willingness to step up to greater responsibility, strong desire to contribute to overall goals
Proven track record of delivering exceptional customer service
Ability to empathize with customers and understand their needs
Strong technical aptitude and the ability to learn and understand complex products
Ability to troubleshoot and resolve issues efficiently – utilizing resources, template responses, and knowing when to escalate an issue
Ablity to collaborate effectively with cross-functional teams.
Willingness to share knowledge and contribute to a positive team culture

Why You’ll Love Working with Us:

Night shift
Equipment provided
HMO
Annual Optical Reimbursement

Ready to Apply?

Interested applicants can submit their resumes

For the Email Subject, kindly indicate the POSITION you are applying for and your NAME.

For Example: : SEO Customer Support Specialist[Applicant Name]

To apply for this job email your details to people@eflexervices.com