SEO Support Specialist

💻 Full-Time | 🌎 Remote | 🇺🇸 U.S. Hours | 💰 $350–$500 USD/Month

We’re looking for an SEO Support Specialist to help support our clients and work alongside our internal SEO team!

This is a client-facing role focused on support, communication, and troubleshooting. You’ll manage SEO support tickets, answer client questions, hop on calls when needed, and work with our SEO team to make sure issues are resolved quickly.

🚀 What You’ll Do

• Manage and respond to client SEO support tickets
• Troubleshoot SEO-related questions and concerns
• Hop on client calls when needed to troubleshoot and resolve issues
• Communicate with clients through email, support tickets, and calls
• Review websites, rankings, Google Business Profiles, and SEO reports to help identify issues
• Work with our internal SEO team to resolve more technical requests
• Follow up with clients to make sure open issues are resolved
• Explain SEO concepts in a simple, client-friendly way
• Keep support requests and client notes organized

🙌 What We’re Looking For

• Previous experience with SEO, Local SEO, digital marketing, or SEO support
• Understanding of SEO basics, including on-page SEO, Local SEO, Google Business Profiles, keyword rankings, technical SEO, and reporting
• 🗣️ Proficient in spoken and written English
• Comfortable speaking directly with U.S.-based clients and joining client calls
• Strong communication and problem-solving skills
• Organized and able to manage multiple support requests
• ⚡ Reliable, high-speed internet connection suitable for video calls and remote work
• Ability to work independently in a remote environment

⭐ Bonus Points

Experience with tools such as Google Search Console, Google Analytics, SEMrush, WordPress, or similar SEO platforms is a plus.

🕐 Schedule & Compensation

• Full-time: 40 hours per week
• 🇺🇸 Must be available to work a consistent U.S. time zone
• 💰 $350–$500 USD per month, depending on experience
• 🏡 100% remote